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Not Quite Right?

Customer satisfaction is important to us. If you would like to return your order, you have 7 days to notify us. Simply email ENQUIRIES@SENSO.COM.AU for a Returns Authorisation Number (RA#).

In order for us to honour a return, the product must be unworn and in it’s original condition. Please ensure that when trying on shoes, you do so on a carpeted surface to avoid any damage to the soles. The SENSO box is considered part of the product too, so please ensure it is well protected. If it is marked or damaged due to lack of packaging, we will unfortunately be unable to process your return.

Please be aware that all returns are at the customer’s expense.

For full return policy, please visit https://senso.com.au/shipping-and-returns/

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Zip Pay. Minimum monthly repayments are required. A monthly account fee of $9.95 applies and is subject to change. Pay your closing balance in full by the due date each month and we'll waive the fee. Available to approved applicants only and subject to completion of satisfactory credit assessment. Other charges may be payable. Fees and charges subject to change. T&Cs apply. Credit provided by ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit Licence Number 441878.

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